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"it's time to stop rewarding businesses that ship jobs overseas..." - OBAMA
Just watching Obama's presscon in Capitol Hill and to be honest with you...it scares me. Thousands of call center professionals would lose their jobs if this would happen. Foreign companies who put up call centers here in the Philippines would definitely be affected by this. If they move their companies back to the US and hire locals, what would happen to Filipino call center professionals. I can't and don't want to imagine. Call center industry has been my bread and butter for more than five years and I don't know if I would like to go a different way other than this. It pays well and it's the industry that provides food on our table. If this thing will happen and call center professionals would be out of their jobs, I doubt if the government could provide same amount of jobs to people as what the call center industry provides. I understand his dilemma but I also believe that those companies who invested here in the offshore are really helping not just millions of people worldwide but are also helping themselves survive. They are saving millions if not billions of dollars by getting cheap labor. Outsourcing jobs to cheaper providers abroad allowed American companies to stay globally cost competitive. I hope Obama can see not just the negative aspect of getting offshore jobs. My heart is heavy as I listen to his speech. God your will be done.
Are you a student who finds it hard to complete an assignment especially when it comes to essay writing? I could tell as I used to be a student too! Whenever my professor gives us an assignment that would require us to research and give our personal opinion about a certain topic...it takes me a long time to finish it. Good thing, there is a site the helps students and even professionals with their essay needs. Best Essay Help is a site that provides 100% plagarism free articles depending on your essay needs. I once had an assignment about religion before and it took me one week to finish such essay. With bestessayhelp, you can get a neat and professionally written religion essays. They do even provide free religion essay examples. This is really a great help especially for college students. For you to be able to get a clear understanding on how their website works, check on their free papers sample for more information.
Just stumbled upon this video on you tube and I totally agree with the speaker. If you'll gonna compare India vs. Philippines when it comes to call center skills, I would go for the Philippines. We have been under US Colony for nearly 50 years and almost everyone here speaks English. I really don't have anything against Indian agents but since I've been with the call center industry for more than five years now, I can say that I myself rarely understands their accent. Maybe because they weren't born having English as their second language unlike in the Philippines wherein English was being taught to children as young as 3 years old. Check this video to see why Call Center in the Philippines are better than Indian Call Centers.
I stumbled upon this video from the Facebook page of my officemate and just to be honest with you...I felt bad. First, because I feel bad for the caller and secondly, I know this is not a usual scenario in a call center. We do value our customers and we don't usually make a practical joke with them because we try to be as professional as possible. It breaks my heart to see anybody degrading our profession by making prank jokes with their caller. I do value my job, I find dignity on it. It's the sole source of my income. It gives me a comfortable life and I was able to help my family because of it. I really feel bad knowing one person can change the perception of so many people about how call center operates.
I admit, at first I thought it was funny. Imagine a Filipino call center agent asking five bogus security questions to an American client such as "how many bones do you have?", "who stole the cookie from the cookie jar?" and "what is the biggest bird?" Good thing about the call is that the caller is not irate at all. He just laughed about it and didn't paid much attention to the questions. But then again, it's a NO-NO for call center agents to make such jokes even if the caller didn't mind. Some call centers also doesn't allow any electronic devices on the floor. I bet this agent would be given a disciplinary action if not terminated. I hope our US clients won't take this instance against us - call center professionals.
Yehey! Today I'll be celebrating my 5th year anniversary! I've been working for the same company for five years now and I can now get my early retirement fund anytime! Woohoo! I can't describe how happy I am. I plan to celebrate this day with hubby and I'll gonna buy myself a beautiful bag. I also promised my mom that I'll gonna treat her for lunch the day after tomorrow...however, my budget isn't enough until next payday after paying my housing mortgage. Good thing, I know an online payday loan site that provides quick cash to employed individuals who needs emergency funds. What's good about this loan is that you can just fill out an online form, take note, all of these transactions are done online! You can fill it out in the comfort of your own home! Mostly their only main requirements is that you should be a US Citizen, at least eighteen years old and is currently employed. They might also require you for proof of identification and a proof that you are a working professional. You can expect approval in seconds, no credit check and no faxing of documents! Unbelievable! Those online payday loan sites normally do have high approval rate so you can get your cash at no time! I’ll try to apply for one tonight as I really need to have a date with my mother. I’ll just gonna pay it this coming payday. I wonder where well go. Hmmm. It’s been years since I’ve dated my mom and I really want to make this date the best one. She’s the one who took care for me and made sure that I would finish my college education by hook or by crook. She worked hard even up to the age of 60 just to provide for my studies. This would be my simple way to say thank you for all she’ve done for me and helping me get into the place where I am right now. If it wasn’t for my mom, I would be nothing. Nothing at all. So I really need to make sure I’ll get the money for our date and hopefully I can get approved for my loan.
Yey! I won two free movie tickets! We had a celebration in the office that time and our managers put in some stickers under some of the stations and I was the lucky one who got one of those stickers! Me and hubby used this tickets supposedly to watch Johnny English 2 in Trinoma but it's already fully booked. The next screening would be at 8 pm and it's only 4 in the afternoon that time. So we ended up watching "Dont Be Afraid of the Dark" which is a horror film starring Guy Pearce, Bailee Madison, and Katie Holmes. It's not that scary for me, it's more of a children type horror story but some scenes are indeed creepy. Though were not able to really watch the film we wanted, just being with my hubby and bonding the whole day definitely makes it worthwhile. I'm a one happy call center girl!
If you are a sports fanatic, you might be interested in this post. Just stumbled upon a site that sells tickets online about famous professional event tickets such as concacaf gold cup tickets, dallas stars tickets and lindsey buckingham tickets. Check on ticketamerica.com now for more information.
I've heard so many good things about having a website with a Wordpress platform and honestly, I am thinking of having one as well but I still doesn't have the time to learn about how to go about getting it. I know a number of bloggers who recommends using Wordpress blog engine because of its simplicity in usage and set up and flexibility. There are also a great number of plug ins available plus there are a lot of websites that also offers a number of wonderful Free Wordpress Templates! I would definitely consider getting one soon I just hope I can find time for it.
There has been a scheme in our company where we do upsell for higher technical support for any issues our callers have for their computers, third party routers and any other products the company doesn't support for a fee. At first, I was quite hesitant to do that. We are not trained for sales talk and our job contract clearly says that we are to provide technical support to our callers, not offer any additional products other than what they have subscribed to. I really can't see myself offering a support to my callers for a fee, but just recently, after closing my first sale...it's not that bad at all. What's good about this upselling thing is that as of this time, we are not required to do that. If there is a chance to offer, then we have the option to upsell. We also get commissions from every successful "recommendation" we provide. And since my first sale, I started researching about the service we are offering to make sure that I could get proper recommendation to the customer. In that way, I would have the knowledge about the service which we are recommending...like what they say, "you can't sell something that you don't know". Currently, I'm one of top sellers of the site and I'm happy with it. Not only did I provide better solutions for our members but I also have earned extra because of those successful referrals. Actually, because of this sales experience, I have realized something about myself. I guess, my passion is to sell. I'm happy whenever I sell something, even when I was young. Maybe the reason why I put up my store is because I love making money out of selling. I believe that everything happens for a reason, maybe the reason why this selling scheme in the company started is to unleash my potential in selling. Oh well, I will park that thought for now... I'll first try to get as many referrals as I can so I could save for my future business...who knows, I'll also be into a selling business someday too.
My sister Ems just recently buzzed me through chat saying she and her family will be coming home next week. I got really excited because its been a year now since the last time they visited our place. She is a nurse working abroad. We chatted for almost an hour as she is instructing me on what to do and what to buy for their entire stay. Groceries, linens and DVDs are some of the things I need to prepare before they come. Of course I also need to buy her a gift since I wasn't able to send her one one on her birthday last week. Since my sister is a very dedicated nurse, I've decided to giver her one of those colorful nursing uniform I've seen online. There are a lot of options to choose from but I prefer those colorful ones as it would definitely match her personality. I can now imagine how happy she would be once she receive this gift of mine. To just share with you, I've found those nice nursing scrubs here at http://www.blueskyscrubs.com/ - the maker of the most fashionable medical srubs. If you know someone who works in a medical industry and is having a hard time thinking of what gifts to give, then this site would be the perfect site for you. They do sell out highly quality medical scrubs, dental office uniforms, and other forms of medical uniforms. This site is definitely a medical uniform haven. Check on http://www.blueskyscrubs.com/categories/Scrubs/Scrubs-for-Women/ for more nice and cheap scrubs available.
I've never been a fan of online dating site until my bestfriend/officemate Melai had found the love of her life through it. Their love story began when my friend Melai had signed up to an online dating site. Well, she really don't intend to have a serious relationship through the net. She also thought there is no such things as cyber love. She had so many guy chatmates, almost with all the nationalities in the world. All are just flings until she met Josef, a Slovak guy living in Ireland. She knew when she speaks with Josef, she never have to pretend. She can always be herself and Josef will still like her. He is the type of guy who accepts Melai for who she are. And guess what, just two months ago...Josef have found a way to visit her here. It was so unexpected and Melai didn't know that the Josef will stay true to his words. He proposed to her on his two week visit here in Manila and promised to marry her come next year. Now I know that not all dating sites are just a waste of time, I just need to look for the best sites for online dating site that Melai signed up for. Maybe next time it would be my turn to meet my prince charming. When I've found him, I'll let you know.
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about call center girl
emotional gay, tactless, loves to voice out her point though its pointless, ambitious, sensitive, sexy in her own right, ex-teletubbies member (haha!), engineer (trying sooo hard) , devoted sweetheart, food lover, home body, juday fan, jologs, colorful, mysterious, good provider, kwela, soon to be entrepreneur, movie addict, internet addict, 2nd hand owner, people pleaser (most of the time), risk taker, blogger since 2004, emotera in the real sense of the word!
Advertising and Inquiries
For any inquiries and advertising offers, please contact me through:BLOGEARNER@ATT.NET
I am a professional blogger for almost 3 years now and I write for almost any topic. I also teach English language online. I work full time as a Tech Support Representative but I spare 4 hours of my time for my online time job daily. You can hire me as your English teacher, your Virtual Assistant or your part time Writer. You can contact me through myles@emotera.com. Lets talk!
Redolent with the scent of lilac and oleander blossoms, and bursting with the flavors of quinces and overripe plums, Strand of a Thousand Pearls is the story of the imagined and actual marriages of the Azizyan girls, their years of yearning, restless and impatient, and the truth of their engagements, miles away from the enchanted realm and imaginary heroes of their dreams.
Six years ago, Dorit Rabinyan burst onto the scene with PersianBrides, a novel that established her as a writer of incandescent spirit with a gift for spinning wry, magical tales about the vagaries of love and marriage. In Strand of a Thousand Pearls, she has given us a bitter-sweet fable about desires fulfilled and denied—about married love and carnal love, about mother’s love and the kind of love that vanishes one night without warning, like an evaporated dream.
Posts
Just watching Obama's presscon in Capitol Hill and to be honest with you...it scares me. Thousands of call center professionals would lose their jobs if this would happen. Foreign companies who put up call centers here in the Philippines would definitely be affected by this. If they move their companies back to the US and hire locals, what would happen to Filipino call center professionals. I can't and don't want to imagine. Call center industry has been my bread and butter for more than five years and I don't know if I would like to go a different way other than this. It pays well and it's the industry that provides food on our table. If this thing will happen and call center professionals would be out of their jobs, I doubt if the government could provide same amount of jobs to people as what the call center industry provides. I understand his dilemma but I also believe that those companies who invested here in the offshore are really helping not just millions of people worldwide but are also helping themselves survive. They are saving millions if not billions of dollars by getting cheap labor. Outsourcing jobs to cheaper providers abroad allowed American companies to stay globally cost competitive. I hope Obama can see not just the negative aspect of getting offshore jobs. My heart is heavy as I listen to his speech. God your will be done.
